Privacy Policy
How Ingenieros collects, uses, and protects the information you share with us.
Last updated: January 2026
1. Introduction
Ingenieros ("we," "us," "our") is a digital solutions company based in Faisalabad, Pakistan. This Privacy Policy explains what information we collect through ingenieros.pk (the "Site"), how we use it, and the choices you have. By using the Site or engaging our services, you agree to the practices described here.
2. Information We Collect
We collect information you provide directly, such as when you submit our contact form, book a call, or message us on WhatsApp or by email:
- Contact details — name, email address, phone number, company name
- Project information — service interest, budget range, and the details of your message
- Communications — records of calls, emails, and chat messages exchanged with our team
We also collect limited technical information automatically when you browse the Site, such as your browser type, device type, and general usage patterns, to help us understand how the Site is used and to keep it working correctly.
3. How We Use Your Information
- To respond to inquiries submitted through the contact form and follow up on project requests
- To schedule and manage consultation calls
- To deliver, support, and invoice for services you've engaged us for
- To improve the Site and our services
- To comply with legal obligations
We do not sell your personal information to third parties.
4. Third-Party Services
We use a small number of third-party services to operate the Site and communicate with clients, each of which processes data under its own privacy policy:
- WhatsApp Business — for direct messaging when you contact us via WhatsApp
- Calendly — for scheduling consultation calls
- Email / SMTP providers — for delivering messages submitted through our contact form
5. Cookies
The Site may use minimal, functional cookies or local storage — for example, to remember your light/dark theme preference. These do not track you across other websites and are not used for advertising.
6. Data Security
We take reasonable technical and organizational measures to protect the information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain contact and project information for as long as necessary to respond to your inquiry, deliver services, and meet legal, accounting, or reporting requirements. You may request deletion of your information at any time (see Section 8).
8. Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you by emailing us at info@ingenieros.pk. We will respond within a reasonable timeframe.
9. Children's Privacy
The Site is intended for businesses and professionals. We do not knowingly collect information from individuals under 18 years of age.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above. Continued use of the Site after changes constitutes acceptance of the updated policy.
11. Contact Us
Questions about this Privacy Policy can be sent to info@ingenieros.pk or via our contact page.